When unexpected illness or injury strikes a pet, unexpected expense does too. SRVC understands that. While we do not bill or allow payment plans, there are several ways to help manage your charges.
Thinking about it ahead of time and preparing can go a long way.
The following are a few options that can help lessen the financial strain.
SRVC gladly accepts Pet Assure, which grants owners a 25% discount on in-house medical services at the time of checkout. Pet Assure can be thought of as an alternative to Pet Insurance, but it is important to compare both before enrolling in either. We are always happy to discuss either option with you.
For many pet owners, pet insurance is the most practical and affordable way to have peace of mind when it comes to managing pet care costs. Paying a small monthly fee will keep you from worrying about the “what ifs” and unexpected illnesses and injuries that may happen to anyone’s pet.
Like most insurance, monthly premiums vary depending on certain factors, but most polices range from $30 – $50 monthly.
There are two general types of policies. The first is traditional coverage, which is similar to personal healthcare insurance. This typically is a lifetime coverage and has a maximum annual payout. You’ll pay a premium and deductible and will cover only a portion of vet bills.
There’s also emergency or accident coverage, which typically only covers unexpected costs but not care related to ongoing illnesses or general check-ups.
With pet insurance, the pet owner pays for services at the time of delivery, then files a claim for reimbursement per the terms of their policy. SRVC gladly provides any necessary information to the insurance company to help with your claim.
While SRVC does not offer payment plans, we do support a financing option.
SRVC can help you arrange an account with CareCredit via an iPad while in our office.
CareCredit is essentially a credit card that’s specifically set up to be used at health offices, including veterinary hospitals and clinics, throughout the U.S. Once you have approval, you can use it for a variety of health care needs. This arrangement makes it easier for you to manage your payments in a way that works for you. You can apply at our clinic on our iPad or you can apply directly on CareCredit’s site at your own convenience.
Special Offer: CareCredit is currently offering a free Fitbit for new customers who use their card for a $200.00 purchase before December 31, 2018, so go check them out!
As you go about choosing your options, you’ll want to bear in mind what your budget can best handle, but also what your needs might be. Cheaper insurance packages probably will have smaller limits, so read the fine print when deciding to buy particular packages.
Keep in mind that breeding pets are generally “worth” more and therefore are more expensive to insure. And, just like humans, the younger your animal is, the more likely you are to get good coverage.
When it comes to caring for your favorite furry friends, you don’t want to take any risks or be stuck with a massive bill that you can’t handle. That’s why our Little Rock office suggests that you take a look at the different payment options available when it comes to pet care.
Want to learn more about how to best care for your pet and pay for vet services? Schedule an appointment with us today.
We all want our pets to live long happy and healthy lives, but unfortunately, there are several things in our homes that can lead to accidental poisoning in our pets. Awareness is the key to preventing accidental poisoning emergencies.
What may be good for humans may not always be good for your animals when it comes to food and medicine. A general rule of thumb is that if it is bad for your child, it’s bad for your pet. In honor of the National Poison Prevention Week (March 18th-24th), we’ll show you 7 different groups of toxins that you should avoid exposing to or giving your pet:
Unsurprisingly, most common household products that are harmful to people to ingest are also bad for your pets. Antifreeze, paint thinner, pool chemicals, and common cleaners like bleach and drain cleaner are considered toxic and can result in stomach, respiratory problems, and renal failure.
A good way to prevent an accidental poisoning is to keep these household products out of the reach of your pets. Keep the toxic products out-of-sight in closed storage or place them high on shelves to avoid accidental spillage. Just as you would child-proof any potential household danger, you should pet-proof your house as well.
While most human prescription medications are life-savers for people with medical conditions, even a small dose can be potentially fatal for our pets. Some of the more harmful medications include:
Over-the-counter medications can also present an accidental poisoning hazard for pets. Pain medications like acetaminophen, ibuprofen, and naproxen. In fact, a single 200-milligram ibuprofen tablet can be toxic for most small or mid-sized pets.
Remember to always consult your veterinarian about giving your pet any kind of medication even if it is over-the-counter and designed for the pet. Just like humans, pets can overdose or have unintended side effects from using even prescribed veterinary drugs. Some of the more easily overdosed medications include painkillers and de-wormers, so be sure to always administer the veterinarian-recommended dosage.
SRVC has both in-house and online pharmacy services to make sure your furry friends have the medicines they need.
We all love to treat our furry friends to a treat now and then, but not all treats are created equal. Many foods that are safe for humans are actually poisonous for our pets. Dogs are often in the spotlight since nearly 91% of calls to the Pet Poison Hotline involve dogs. Some of the foods to avoid accidental poisoning in dogs include:
Many of the same foods can be toxic to cats as well. Since cats tend to be smaller than most dog breeds they are more susceptible to fatal accidental poisoning from even a small amount of human food.
If you ever have any questions about what human food you can and cannot feed your pet, consult your veterinarian. In order to be safe, only feed your pet food and diets made specifically for your pet.
Rat poison and other rodent poisons can cause accidental poisoning when ingested by your pets. Symptoms of this type of poisoning often do not present themselves until several days after ingestion. If you suspect your pet to have consumed rodenticides or eaten a poisoned rodent, you should take your pet ASAP to your emergency veterinarian.
In order to avoid accidental poisoning from rodenticides, be sure to keep the poison out of the reach of your pet, avoid setting traps near any pet common areas, and alert your neighbors when you set any traps.
These products may be helpful for preventing flea and tick infestations, but they can accidentally poison your pet if not used carefully. Often the problem involves your pet eating one of these products or a small pet receiving more of the product than prescribed. Always talk with your veterinarian about how much you should give your pet even if it is an over-the-counter flea and tick product designed for your pet. Oftentimes veterinarians can prescribe your pet flea and tick medication that is not only more effective but would be administered at a safe dosage for your pet.
One of the most overlooked ways a pet can be accidentally poisoned is by plants. House and garden plants were originally taken from natural environments where they employ chemicals and toxins for self-defense. Some plants that can present dangers to both cats and dogs include:
What if you have one of these plants in or around your house? For dogs, simply putting the plants out of reach will likely eliminate the problem. For cats, it can a little trickier since they like to climb things. We recommend avoiding having any type of toxic plant in a cat household, especially lilies since they can cause severe liver damage with only a couple bites.
If you want more information on what types of plants are toxic to your pets, visit the ASPCA Toxic Plant List website to learn more.
Are you landscaping or fertilizing your yard? Be sure to keep your pets away from the lawn or garden since many of these products can cause accidental poisoning if ingested. Once the products have dissipated within a week or two, then you should be able to let your pet run around in the affected area. Also, avoid allowing your dog to roll in fertilizer mainly because it smells and no one likes a stinky dog!
Shackleford Road Veterinary Clinic offers many emergency services to help with accidental poisoning or any additional veterinary services for your pet. Be sure to get your pets regular check-ups at Shackleford Road Veterinary Clinic in Little Rock. Book an appointment today!
Are you considering choosing a pet to add to your family and teach your child about pet care? Getting a pet is a huge commitment not only for adults but for children as well. Along with bringing joy into the household, pet ownership can teach your child about compassion, kindness, and responsibility.
One of the best ways to teach a child about pet care is to include them in the adoption process. Your child will see that adopting a pet is not something to take lightly and it allows the child to meet the pet before taking them home. Empower your child with information about the adoption process and also try to give your pet some breathing room when they first arrive at home.
If you are adopting a cat or dog, it is important to consider the breed. While every cat or dog has a different personality, some breeds are more conducive to family life. Dog breeds like Golden Retrievers, Labrador Retrievers, Beagles, Boxers, and Terriers are good examples of family-friendly dogs. Birmans, Burmese, Maine Coons, and Siberians are excellent examples of relaxed cat breeds that will do fine around children as well.
Regardless of what pet you get, it is important to teach your child how to properly take care of the pet. Let’s break down age-appropriate ways to keep your pet happy and healthy in a child-filled environment.
During this age range, it is important to model positive behavior in order to show children how to be kind and respectful towards the pet. Children at this age tend to be grabby, excitable, and all of the things most pets would prefer to avoid.
Teach children that it’s not OK to pull on tails, pick them up without an adult, play with them roughly, or play with them while the pet is eating. Animals have feelings too! Animals cannot speak like we can, but they have feelings that we should try to understand so they can be happy and healthy. It’s critical that you teach the pet that it’s not OK to defend their food by biting or being aggressive. Food guarding can be a major problem that can lead to bites, especially with young dogs.
Children at this age also are not mature enough to take care of a pet on their own. Therefore, you should include the children in pet care rituals such as housetraining, grooming, and leash-walking. These rituals teach your child the necessary steps to owning a pet responsibly. We recommend not giving small pets, such as hamsters or guinea pigs, to children in this age range. While a cat or dog can survive a small mishap, our experience shows that small pets usually are not so lucky.
While the children may not be able to fully take care of the pet at this age, they can still help teach tricks and commands. Children can even start taking dogs on walks with parental supervision. Even better, they can start picking up poop or cleaning pet cages so you don’t have to anymore! This is a vital time where you can help children understand the basic needs of the pet by learning the names and functions of pet care supplies.
Another tip for this age range is to establish clear boundaries for the children and pets. Pets need quiet time too. A child’s enthusiasm may overwhelm the pet and also act as a huge distraction from things like schoolwork or sleeping. For your sanity as a parent, it is recommended you try to limit the number of nights your child sleeps with pets like cats or dogs.
Children can be expected to take care of small pets and not have any accidents in this age range. In fact, small pets are a great way to introduce your child to the responsibility of pet ownership. Small pets tend to require less maintenance than cats or dogs, and they can usually be placed in a child’s room without too many problems.
This age range is when those early lessons about kindness and responsibility will start paying off. Children this age are often more responsible and understand the pet care needed to keep your pet happy and healthy. For example, taking your child with you during routine vet visits demonstrates that pets need regular healthcare just like humans. This can help your child feel more responsible for the pet’s care and health.
This also the age where children may understand the need for animal shelters and rescues. Younger children often cannot comprehend the reasons for these facilities. This is a prime opportunity to teach your child about how responsible pet ownership can reduce the need for such facilities.
No matter the age, most children are just excited to own a pet. Teaching them vital pet care skills can help them grow as people and treat others with respect and kindness. If you invite an animal friend into your household, be sure to get them regular check-ups at Shackleford Road Veterinary Clinic in Little Rock. Book an appointment today!
Some of you may have recently seen a new face around the clinic! We’re delighted to announce that Dr. Mike Dugan has joined our team here at Shackleford Road Veterinary Clinic.
Dr. Dugan earned a Doctor of Veterinary Medicine in 2006 from Ross University, St. Kitts, West Indies, after completing his clinical rotations at Oklahoma State University. Prior to entering the veterinary profession, he received a Bachelor of Science, Marketing from Nicholls State University, Thibodaux, LA.
Dr. Dugan has practiced veterinary medicine in Ohio, Louisiana, and, most recently, Texas. He comes to us from Premier Vet Care Animal Clinic in Rowlett, TX. He’s a member of the American Veterinary Medical Association and Texas Veterinary Medical Association.
Dr. Dugan and his wife Sherri recently moved to Little Rock from Dallas with their furry child named Indi. During his off time, Dr. Mike enjoys cycling and golf. He and Sherri look forward to experiencing all that Little Rock has to offer.
As a pet owner, it’s your responsibility to ensure that your pets are included in any type of emergency plan for your family in the event of a natural disaster. In Little Rock, the most likely natural disasters include tornadoes, floods, and ice storms. But in other parts of the country, as we’ve all seen in the news, hurricanes have had a devastating impact on people and animals alike.
These disasters can happen without warning, so it’s important to be prepared ahead of time.
When sheltering at home with your pet, make sure the room chosen is pet-friendly. An interior room with few or no windows is recommended. Be sure to close off small areas where small animals could get stuck.
After the recent hurricanes, we saw many heartbreaking photos of pets who had to be rescued. Unfortunately, most official emergency management shelters do not permit pets unless they are qualified service animals. The ASPCA is helping to rescue pets, and they’re accepting donations to help defray their costs.
If you find that you need accommodations:
Many of us have emergency kits for ourselves, but sometimes fail to make sure we have a disaster kit for our pets, so evacuation will go smoothly for everyone. Ask us for help in putting it together. The Centers for Disease Control has put together a list to get you started. Some examples of what to include are:
None of us wants to think about another natural disaster occurring, but by having a plan in place, as well as a comprehensive pet evacuation kit, we’ll be prepared if and when the time comes.
We’re pleased to let you know that we’ve recently purchased the new, innovative ImageVue DR50 Digital Imaging System.
This digital X-ray machine system enables low-dose radiation image capture without sacrificing clear, high-quality diagnostic images. Reduction in radiation exposure is critically important to the health and well-being of your pets and our veterinary professionals.
The system provides clear digital images, which improves our ability to see both dense anatomy and fine anatomical structures. The ImageVue DR50 system increases the sensitivity and sharpness of the image with a much lower dose of radiation than a conventional X-ray machine, and your pet’s X-rays take only a few seconds.
Digital radiography uses an electronic sensor instead of X-ray film to produce an image. Unlike old X-ray machines, which required a darkroom, chemicals and manually filed plastic film, digital radiography enables us to see the images immediately, saving time and getting your pets treated more quickly and back home where they belong! This image can also be viewed and stored on a computer and is easily shared online with consulting specialists.
Digital radiography is excellent for monitoring the healing progress in a broken bone or after an orthopedic repair. Additionally, many pet diseases alter the size, shape, or position of internal organs, and digital x-rays are a vital diagnostic tool in the identification of conditions such as:
We can also use the ImageVue in our dental program, for a thorough evaluation or when we suspect a problem.
X-rays of your pet’s teeth are ordered for a complete evaluation of their dental health as well as visualization of the supporting bones. These X-rays help detect abnormalities that cannot be seen by the naked eye.
There are several reasons why we would order a dental X-ray for your pet:
Dental X-rays enable us to identify these problems early before any symptoms occur.
At Shackleford Road Veterinary Clinic, your pets will receive top quality veterinary care. Our practice is centered on you and your pet, and we’re pleased to offer the latest in veterinary diagnostic imaging. Please contact us to schedule an appointment.
Canine influenza (CI), or dog flu, is a highly contagious viral infection that is considered to be a Type A influenza virus. At present, two strains of canine influenza virus have been identified in the United States: H3N8 and H3N2.
Influenza viruses can quickly change and give rise to new strains that can infect different species. Both strains of canine influenza identified in the U.S. can be traced to influenza strains known to infect species other than dogs., but at some point, these viruses acquired the ability to infect dogs and be transmitted from dog to dog.
Canine H3N8 influenza was first identified in Florida in 2004 in racing greyhounds. It is thought this strain developed from an equine H3N8 influenza strain that jumped from horses to dogs. Since being detected in 2004, canine H3N8 influenza has been identified in dogs in most U.S. states and the District of Columbia.
Canine H3N2 influenza was first identified in the United States in March 2015 following an outbreak of respiratory illness in dogs in the Chicago area. Prior to this outbreak, reports of canine H3N2 influenza virus were restricted to South Korea, China and Thailand. It was initially identified in dogs in Asia in 2006-2007 and likely arose through the direct transfer of an avian influenza virus – possibly from among viruses circulating in live bird markets – to dogs.
As of May, 30 states have reported H3N2 infections and 42 (including Arkansas) have reported H3N8 cases.
These cases are primarily associated with movement between AKC dog shows, but have spilled over into pet dogs, and there is major concern the outbreak will continue via AKC shows. NOTE: Last weekend’s AKC show scheduled in Texarkana, AR was canceled as a precautionary measure.
The most important step to prevention is to vaccinate dogs against the canine influenza viruses, so please call us to schedule an appointment. Just like human flu vaccines, the H3N2 CIV vaccine may not completely prevent infection but will make it less likely. Additionally, if a vaccinated dog does get infected, the disease is likely to be mild and of shorter duration. The vaccine can also protect against pneumonia.
Canine influenza is not currently a reportable disease in Arkansas. However, the Arkansas Livestock and Poultry Commission has broad authority to respond to animal disease outbreaks including quarantine and additional actions if deemed necessary by the State Veterinarian.
The Arkansas Livestock and Poultry Commission Veterinary Diagnostic Laboratory offers canine influenza testing on nasal swabs. Please contact the laboratory for additional information.
Additional information is also available at the American Veterinary Medical Association website.
Our team will perform a complete dental exam and will then recommend oral care and/or a treatment tailored for your pet. Treatment can involve professional teeth cleaning and polishing, and dental surgery (tooth extraction) if necessary. Drugs may be prescribed to complement the treatment: antibiotics or local antiseptics during some days or weeks in order to fight bacterial infection.
Do not hesitate to ask us if your pet suffers from bad breath or decreased appetite.
Dental home care is critical in the prevention of periodontal disease. It is also a key factor to make the effects of professional dental cleaning last longer.
You can help delay the first professional dental cleaning with appropriate dental care at home starting as early as possible in your pet’s life.
Brushing, chewing, rinsing, food or water additive: All of these are good ways to prevent the accumulation of dental plaque and bacteria on your pet’s teeth and help them live a long, happy life.
Imagine never brushing your teeth… for years. That’s what happens to your pet without proper dental care. Bad breath is not a normal condition for dogs and cats. It is evidence of a very serious condition: periodontal disease.
It’s the scientific name given to disease of the gum and surrounding tissues of the teeth. Periodontal disease occurs when there is an excess build-up of dental plaque that is further infected by bacteria and mineralized into tartar. More than 85% of dogs and cats suffer from some stage of periodontal disease.
Bad breath rarely originates from intestinal or liver problems; it comes from poor oral health. And, without proper oral care, periodontal disease can have very serious and irreversible consequences.
Advanced stages of periodontal disease have very serious effects and can shorten your pet’s life:
For more than 30 years, Shackleford Road Veterinary Clinic has been serving pet owners and their furry friends across central Arkansas with comprehensive and compassionate veterinary services. Contact us today and let our doctors and techs keep your pets happy and healthy.
Traveling with your pets can be a fun endeavor, especially with the rising popularity of pet-friendly restaurants and hotels. But, much like packing up the kids to go on vacation, there are a few specific details you need to iron out before you go.
Here’s a brief checklist of items you should remember to bring along whether you’re traveling by land or air:
And if you’re on a road trip, always have a container of drinking water with you!
When traveling with your pet, you might encounter animal health requirements specific to your destination. As soon as you know your travel details, it’s important to contact your veterinarian to assist with the pet travel process. Factors to consider may include meeting time frames for obtaining a health certificate, updating vaccinations, diagnostic testing, or administration of medications/ treatments. Regulations for traveling in the U.S. are not stringent; however, it’s always a good idea to have your pet’s health records on-hand.
Traveling with your pet to a foreign country, however, can be a little…hairy! For example, if you plan to travel to Australia with your pup, you must follow 20 steps before the government will permit entry! You definitely don’t want to wait until the last minute.
Some airlines allow small pets to travel in the cabin with you as your carry-on item while others require pets to travel in the cargo area below. BringFido has an excellent list detailing regulations and fees for most major airlines.
Some general rules for flying with your pet. Make sure you:
When you take a car trip with your cat or dog, the Humane Society recommends that each (especially cats who are more prone to wandering) be crated. They also say that dog restraints or seat belts are useful for preventing your dog from roaming around the car and being a distraction; however, they haven’t reliably been shown to protect dogs in the event of a crash.
Be sure to also stop for plenty of bathroom and exercise breaks, but always keep a collar and tags on your dog just in case he gets loose. It’s always best when traveling with pets to have another two-legged traveler so one of you can stay in the vehicle if you need to take a rest stop. If you’re solo, make it quick and leave windows open in warm weather.
And, before you go, be sure to search the internet for pet friendly places that welcome your animals. Most places in the U.S. that are pet friendly only welcome dogs, so search for “dog friendly restaurant” and the city you’re visiting.
Most of all, have a great time and fun adventures with your pets!
You know the familiar refrain (Heck, you probably even used it yourself back in the day): “But, moooooom! Everyone else has a puppy [kitty] [goldfish] [ferret]!” Or even better, “Dad! Look what followed me home! Can we keep him???” It seems like kids and pets (more often than not) go together like peanut butter and jelly, so adopting a new family member may feel like an easy choice. But, it’s really important to ensure that you don’t enter into pet parenthood with little forethought. You need to take a lot of factors into consideration before you make the leap into being owned by a pet, and the Little Rock veterinarians at Shackleford Road Veterinary Clinic can help with some advice.
One of the main things you need to think about when deciding to welcome a pet into your home is your family’s lifestyle. This checklist might be helpful as you go through the pros and cons of adoption:
Thinking through these questions will help you determine what type of pet will fit your family’s dynamic. For example, if the adult(s) in the family work a typical 8-5 job seven days a week, the kids are in school, and also have after-school activities, adopting a puppy might not be the best idea. But, a self-sufficient cat would be perfect!
Of course, when you bring home a new pet, the kids are over the moon! They’re so excited that they’ll promise to do all of the pet-care chores! It’s important to realize, however, that once the elation of having a new family member wears off, Mom or Dad will likely be the ones managing those tasks. Starting their pet-care responsibilities from day one will often ensure that your kids get into good habits with their new friend. When making a chore chart, it’s important to consider their ages when you’re determining appropriate pet care chores.
The folks at Parents magazine advise that kids as young as three can lend a hand by helping Mom or Dad feed their pet. As they get older, responsibilities such as walking the dog or cleaning the litter box every day can be added.
While welcoming a new family member can be an exciting time, it’s also extremely important to make sure your kids understand how to act around pets: They’re in an unfamiliar environment and need to be treated gently for the first few weeks. The experts at KidsHealth.org offer a few recommendations. Teach your kids:
And a couple tips for Mom and Dad to remember:
Adding a new pet to the family can be a rewarding and enriching experience. Just take the time to do a little research and self-evaluation to make sure you and your kids are ready for the responsibility. And have fun!